Online Systems Support

For all requests related to Online Systems, please fill out the form below.
For all requests related to Online Systems Accounts, please use the Online Systems Account form.
For all other requests, please use our Contact Us form.

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Phone

Request Support for:

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Application Number (AA#)

Permit Number (AD#)

Operator Name

Problem Summary

Problem Description

System Status

Maintenance

Compliance Management IS (CM-IS)

Oct 14, 2026 5:00p.m. - 9:00p.m. PDT

The Regulator will be implementing application improvements on Wednesday October 14^th starting at 5:00 PM PT extending through to 9:00 PM PT.

This will result in the Compliance Management Information System (CMIS) being unavailable for the duration of the maintenance window.

Maintenance

Compliance Management IS (CM-IS) eSubmission

Oct 13, 2026 5:00p.m. - 9:00p.m. PDT

The BCER will be performing infrastructure maintenance that will impact the BCER core applications listed above starting at 5:00 PM PT Tuesday October 13th. All impacted systems should be considered unavailable for the duration of the outage window.

The impacted BCER systems should be available again by 9:00 PM PT.

Maintenance

bc-er.ca

May 28, 2020 5:00p.m. PDT

Each Thursday from 5:00 – 6:00pm maintenance and updates to this website will be performed. This website may be intermittently unavailable during this time.