Online Systems Support

For all requests related to Online Systems, please fill out the form below.
For all requests related to Online Systems Accounts, please the Online Systems Account form.
For all other requests, please use our Contact Us form.

Name

Phone

Request Support for:

Hold the CTRL/Command key to select multiple options.

Application Number (AA#)

Permit Number (AD#)

Operator Name

Problem Summary

Problem Description

System Status

Information

Application Management System Compliance Management IS (CM-IS) Data Centre eLibrary ePayment eSubmission KERMIT Legacy Well Lookup & Data Downloads Online Services WebMap Services GIS Open Data Portal Orphan Sites Web Map Dormant Sites Web Map

Feb 5, 2026 5:00p.m. - 9:00p.m. PST

The BCER will be performing infrastructure maintenance that will impact most BCER core applications starting at 5:00 PM PT Thursday, February 5th, 2026. All impacted systems listed above should be considered unavailable for the duration of the outage window.

The impacted BCER systems should be available again by 9:00 PM PT.

Maintenance

Compliance Management IS (CM-IS)

Feb 4, 2026 5:00p.m. - 8:00p.m. PST

The Regulator will be implementing application improvements on Wednesday February 4^th starting at 5:00 PM PT extending through to 8:00 PM PT.

This will result in the Compliance Management Information System (CMIS) being intermittently unavailable for the duration of the maintenance window.

Maintenance

bc-er.ca

May 28, 2020 5:00p.m. PDT

Each Thursday from 5:00 – 6:00pm maintenance and updates to this website will be performed. This website may be intermittently unavailable during this time.