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BCER’s website and online systems will not be available August 8 to 10 for maintenance. Anyone wanting to reach the BCER can contact the emergency numbers.

DATE ISSUED: Aug. 1, 2025

EFFECTIVE DATE: Aug. 8, 2025

The BC Energy Regulator (BCER) is advising the public and energy resource operators of a systems outage for the BCER public website (bc-er.ca) and Online Systems.

This outage will take place from August 8 @ 4:00 p.m. to August 10 @ 8:00 p.m. PDT. This outage is for essential maintenance work and will impact the below BCER systems:

  • Bc-er.ca website
  • GIS web services
  • AMS
  • CMIS
  • KERMIT
  • IRIS
  • eSubmission

A notification is also posted on the Online Systems | BC Energy Regulator (BCER) page.

During the outage, people logging on to any of the above pages or applications will receive a message “the page you are looking for is currently unavailable.”

For immediate assistance:

  • To report an industry incident during this outage, please contact the BCER using our 24/7 industry reporting line at 1-800-663-3456.
  • For public concerns or complaints, call our 24-hour line at 1-877-500-2237.

If you have any questions regarding this Information Update, please contact:

Peter Armstrong

Director, Information Technology

BC Energy Regulator

Peter.Armstrong@bc-er.ca

250-794-5209